The Customer Data Maze
Data Complexity
Combining structured (ratings, usage) and unstructured (reviews, social media) inputs is very tedious.
Integration Issues
Difficulty linking qualitative insights to operational data.
Messy Data
Incomplete, duplicated, or inconsistently cleaned feedback.
Limited Insights
Generic dashboards fail to provide deep setiment analysis.
How Conode
Transforms your
Customer Data:
1
Unify
Unify Customer Data:
Connect disparate data sources (CRM, POS, website, social media, etc.) into a single, comprehensive Knowledge Graph. Fused on import
2
Enrich
Build Rich Customer Profiles:
Create detailed profiles that go beyond demographics, including purchase history, preferences, behavior, and interactions.
3
Understand
Understand Customer Journey:
With multi-view visibility build a next-level understanding customer identify and target high-value customer segments with precision
Benefits of Connected
Customer Data
Conode transforms fragmented customer data into clear, actionable insights, revealing hidden patterns and accelerating informed decisions.
Boost Loyalty with Personalization
Conode’s unified customer profile helps you deliver tailored experiences, fostering deeper engagement and satisfaction.
Faster, Smarter Decisions
Leverage deep insights across your most complex customer data from Conode’s knowledge graph to adapt swiftly and seize new opportunities.
Maximize Efficiency
Centralize customer data to break silos, automate workflows, and enhance team collaboration, reducing costs and effort.
Transform Customer Data into Real Results,
Hyper-Personalized Customer Experiences
Conode's knowledge graph unifies customer data across all touchpoints, enabling real-time, hyper-personalized interactions. This improves targeted offers, content, and proactive support, enhancing loyalty and lifetime value.
Predictive Churn Modeling & Mitigation
By analyzing interconnected customer data, Conode builds precise churn models, identifying key risk factors. Businesses can proactively address attrition with targeted retention strategies, reducing customer loss.
Customer Journey Optimization & Insights
Conode visualizes customer journeys, highlighting friction points and areas for improvement. Deep behavioral analysis uncovers hidden patterns, empowering businesses to refine strategies and enhance customer experiences.
And Realize the Potential of Your Customer 360.
Predicting Customer Purchases and Saving Waste
How can a major transcontinental airline achieve its sustainability targets, delight passengers, and save millions annually? By leveraging Conode, a cutting-edge Human-AI interaction platform, the airline reduced food waste by 25-32% in just hours.
Unlocking Audience Engagement Data
How a world-leading museum used Conode to uncover visitor trends, motivations, and satisfaction drivers. It identified popular themes, future opportunities, and pain points hindering engagement. These insights now help refine exhibits, enhance digital experiences, and improve the visitor journey.
Understanding Customer Journeys
How a gaming platform used Conode to connect fragmented data, assess partnership success, and identify its most valuable users. It also distinguished bots from humans and pinpointed high-reach users, optimizing engagement and strategy.
